UK Shipping and Postage: Unless otherwise listed, all return shipping provided by Regenerus Laboratories is payable in addition to the laboratory testing fee. This can be paid by the client or invoiced to your practitioner account. The service offered by Regenerus Laboratories is optional, so clients may use their own method of return service. Please note samples delivered out of normal working hours will not be processed until the next working day. Saturday deliveries of samples are not accepted
International: We offer international services where test collection kits are sent from the United Kingdom "Export" to overseas destinations and where a specimen is being returned "Import" from overseas to the UK. If you possess international clients we are happy to assist you.
Please note we are unable to offer 3rd party services. 3rd Party shipping is where the UK is neither the shipper or receiver. E.g, if you are based in France and wish to send a test to Germany, we cannot facilitate this. Some countries have shipping restrictions and prohibit the movement of biological substances or may just be problematic.
All international shipping fees are payable in advance by the client or patient. All UK to International shipping fees is chargeable.
Shipping Fees the UK and international shipping guide fees are listed below and may vary based on volume and size, typically these are for items up to 0.5kg and exclude remote locations in rural areas. The following guide is for one test collection kit or a small number of samples combined. Please select the country and its pricing code to calculate client shipping costs, the list is not exhaustive so please ask for assistance. All shipping services provided through Regenerus Laboratories are wholly independent, occasionally samples may get delayed or damaged in transit for which we cannot be held responsible. All prices quoted are estimates and may be subject to additional fees based on the final charges from the courier service provider. Please see our published terms and conditions for full details.
UK Courier Services
£9.50 ( Upto 1 kg in Weight) UK Mainland Via UPS
£15.00 ( Upto 1 kg in Weight) Northern Ireland Via UPS
International Postage Fees - By Non Tracked Royal Mail within Europe
Small envelope items up to 100g will be charged at £2.50
Small package items up to 650g will be charged at £7.50
International Import and Export By Courier - Fees
Please use the grid below for guide prices, effective 19th June 2017
Export in GBP £
Import in GBP £
|Saudi Arabia N/A|
To comply with shipping regulations and to process an international shipment we must have the full Receiver or Shippers Name, Full Address, Post Code, Country, Local Telephone Number and Email address. To avoid delay, please supply with order request.
Any UK customs and excise fees billed will be chargeable in addition to the carriage fees. Rural and Island locations may have further charges applicable which will be invoiced retrospectively.